Their communication is fantastic, great price and shipping is very quick. I purchased 3 grey boas for a craft. They were fuller than craft chains, a beautiful grey color. I ordered 5 more yesterday. Because of the quality of the boa I decided to make 5 more Christmas Gifts using the boas. I put mine in the dryer, with a dry towel on very low temp for 4 minutes to fluff them up after I took them out of the bag. It puffed them up even more!!!
Great phone customer service, even for a very small order, they were friendly and listened to my questions with genuine concern. Product came in time to make my child's costume, was in perfect condition and matched the website price and color perfectly. Thank you.